Navigation Help
If you have questions about navigating D2L or for Basic computer questions you can visit the Library on the 2nd Floor of Building B. Students can stop by the Student Success Center or make an appointment to meet with a tutor to get assistance. Brightspace D2L also has more tutorial videos and a page for common questions to assist students with navigating. You can also use the Live Chat function at the bottom of the Brightspace D2L Homepage for questions about using the platform. For questions about your classes, you will need to contact your instructor.
Self Service Password Issues
If you have not gotten your login username for Self Service or if you are unable to reset your password after you attempt to reset your password in Self Service, please contact Student Services at 1-803-535-1224 or send an email to askme@octech.edu.
Technical Issues
For assistance with D2L technical issues, use the Chat widget or the End User Support widget in D2L. If these do not help, contact Angela Williams at 1-803-535-1429 or williamsaj@octech.edu.
Issues and Concerns
If you have any issues or concerns with your online class over the course of the semester, please contact Crystal Mallner, Assistant Dean, Arts and Sciences, Online College, at mallnercj@octech.edu or 1-803-535-1275.